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Job Broker Service

The Job Broker Service is specifically designed to complement the UK government's New Deal for Disabled People (NDDP) Job Broker service.

Client Group

The project works with people with significant disabilities who are in receipt of long-term inactive welfare benefits (primarily Incapacity Benefit and Severe Disability Allowance)

Overall Project Aim

To provide an adaptable structured support system to enable clients to make the transition to employment and sustain it.

The project works on a 1:1 basis with clients to address all the potential issues faced by those who are at a considerable distance from the labour market and who, without this specialised support, would remain disengaged and economically inactive. The method of support is based largely on the supported employment model, which addresses the individual barriers people face when trying to access the labour market, and provides a range of tools and support mechanisms to overcome these barriers. The support package includes significant partnership working for delivery arrangements and links in with other local agencies with specific experience and expertise in identified areas of disability like mental health, acquired brain injury and learning disability.

The service can include the following specific elements:-

  • Vocational Guidance
  • Work and social skills development
  • Assisted job search
  • Workplace Integration Strategies
    (including job analysis, job coaching,
    co-worker disability awareness training)
  • Aftercare to sustain employment
    (including progression from P/T to F/T)

Innovation

The project exhibits a number of innovative features, including:

  • Combining NDDP and ESF funding to address multiple barriers faced by those at greatest distance from the labour market (high-volume mainstream provision is not effective for this client group)

  • Utilising specific strengths and experience of partnership agencies to address client specific barriers

  • Offering employers an "overlooked" pool of employees in a tight labour market where recruitment is becoming increasingly difficult

  • Responding to local authority commissioned research that recognised the need for more co-ordinated delivery between employment intermediaries

  • Developing outreach networks within specific areas of Edinburgh, East and Midlothian to promote employment access support where none has previously existed

Impact and Future Development

From the project's start date in February 2004, the Job Broker Team aim to work with with 100 clients in its first year; 60 will be signposted to other services; the Team will work intensively with 40; move 20 into employment;


Client soft outcomes:

  • Enhanced client sense of confidence and self worth
  • Development of communication skills
  • Development of a realistic understanding of their place in the labour market
  • Development of a realistic understanding of their capacity in the labour market

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Intowork Address
Norton Park, 57 Albion Road, Edinburgh, EH7 5QY, Scotland
Tel. 0131 475 2369
Fax 0131 475 2379
Contact: enquiries@intowork.org.uk

Intowork is a company Limited by Guarantee (Registered in Scotland No. SC181737), and is a recognised Scottish Charity (Scottish Charity No. SC028327)

Intowork is part financed by the European Union